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Continually Reviews

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Overall Rating

4.0

4 Reviews

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About Continually

Continual.ly is a platform that offers a range of features designed to enhance customer interaction and lead generation. Here are some key features:

Chatbot Builder: Allows the creation of powerful bots without any coding skills. This feature provides full control over the conversation, including what is said, when it's said, and who it's said to.
Live Chat: This feature enables real-time interaction with customers, helping to answer questions, build relationships, and increase conversion.
Intelligent Scheduling Assistant: This tool allows customers to select a time for a meeting when both parties are available.
Integrations: Data can be sent to a mailing list, CRM, and more.
Landing Pages: Continual.ly offers free hosted landing pages where automated bots can interact with visitors and accept bookings.
Targeting & Personalisation: This feature enhances the conversation flow, making it more intelligent with features like targeting, variables, and conditional logic.
Lead Profiles: This feature provides a complete picture of the leads that get in touch.
Localisation: The bot can be translated into any language.

These features work together to provide a seamless and efficient customer interaction experience, ultimately helping to convert more website visitors into customers. The platform is user-friendly and easy to set up. It's a tool that works 24/7, reducing customer acquisition costs.

Continually Pros & Cons

Here are some pros and cons of using Continual.ly:

Pros:

Ease of use: The platform is user-friendly and intuitive, making it easy to create and modify chatbots.
Superb ROI: If planning to resell as an agency, the return on investment can be significant.
Customer Support: Users have reported positive experiences with customer support.
Fun and Uncomplicated: Setting up a chatbot in Continual.ly is actually enjoyable and straightforward.

Cons:

User Permissions in Sub Accounts: There are concerns about sub accounts being able to freely invite new members, which could add to the seat count. There's also no way to limit sub accounts page views.
Clients Access to Bots: Clients can access their own bots, which could be problematic for resellers as they might tamper with the working bots.
Branding: They brand everything and make users pay an extra fee to remove their logos from the already paid account.
Support and Development: Some users have reported issues with support and development.

These points should provide a balanced view of the advantages and potential drawbacks of using Continual.ly. It's always recommended to consider these factors when deciding whether this tool is the right fit for specific needs.

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Continually Customer Reviews (4)

0/5

Maria Ford

Verified Buyer

Apr 25, 2023

Karin Vogt

Verified Buyer

Apr 22, 2023

Yvonne Westover

Verified Buyer

Apr 21, 2023

Jose Sonntag

Verified Buyer

Apr 21, 2023

Continually Customer’s Q&A

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Continually Features and Benefits

Continual.ly is a platform that offers a range of features designed to enhance customer interaction and lead generation. Here are some key features and benefits:

Chatbot Builder: Allows the creation of powerful bots without any coding skills. This feature provides full control over the conversation, including what is said, when it's said, and who it's said to.
Live Chat: This feature enables real-time interaction with customers, helping to answer questions, build relationships, and increase conversion.
Intelligent Scheduling Assistant: This tool allows customers to select a time for a meeting when both parties are available.
Integrations: Data can be sent to a mailing list, CRM, and more.
Landing Pages: Continual.ly offers free hosted landing pages where automated bots can interact with visitors and accept bookings.
Targeting & Personalisation: This feature enhances the conversation flow, making it more intelligent with features like targeting, variables, and conditional logic.
Lead Profiles: This feature provides a complete picture of the leads that get in touch.
Localisation: The bot can be translated into any language.

Continually Pricing

Continual.ly offers several pricing plans:

Free Forever: This plan includes 1k page views, 1 seat, and standard features like live chat, custom chatbots, meeting scheduling, lead profiles, and free integrations.
Starter: Priced at $25 per month (billed annually), this plan includes everything in the Free plan plus 5k page views, removal of Continual.ly branding, custom domain on landing pages, data sending to custom APIs, and Starter integrations.
Professional: Priced at $49 per month (billed annually), this plan includes everything in the Starter plan plus 20k page views, custom branding, sub accounts, saved replies, custom notifications, Apps power-up, and Professional integrations.
Enterprise: This is a custom plan that includes everything in the Professional plan plus 40k page views, 3 seats, concierge onboarding, reporting, a customer success manager, custom contracts, payment by invoice, and Enterprise integrations.

Please note that the exact pricing may vary slightly depending on updates to the Continual.ly platform. Always refer to the official Continual.ly website for the most accurate and up-to-date information.

Continually FAQs

Continually Alternatives

Here are some of the top alternatives to Continual.ly:

Drift: A conversational marketing platform that connects businesses with the best leads in real-time.
Intercom: A customer messaging platform that drives growth at every stage of the customer lifecycle.
Qualified: A conversational marketing platform designed for companies that use Salesforce.
LiveAgent: A fully-featured web-based live chat and helpdesk software.
Podium: An interaction management platform that utilizes text messaging to help businesses manage customer relationships and build an online reputation.
NICE CXone: A cloud native, unified suite of applications designed to help a company holistically run its call (or contact) center operations.
Zendesk: A service-first CRM company with support, sales, and customer engagement products designed to improve customer relationships.
Freshdesk: A cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.
Zoho Desk: A context-aware help desk software that helps businesses focus on the customer.
Help Scout: A web-based help desk designed for a great customer experience.

These platforms offer a range of features that can meet various business needs. It's recommended to explore each one to determine the best fit.

How To Open A Continually Account?

To open an account in Continual.ly, follow these steps:

Visit the Continual.ly website.
Click on the Get started or Sign Up button.
Fill out the registration form with the required details such as email and password.
After filling out the form, click on the Register or Create Account button.
A verification email will be sent to the provided email address. Open the email and click on the verification link to verify the account.
Once the account is verified, log in to the Continual.ly account.
After logging in, users can start creating their first bot and get the embed code.

Remember, the embed code is a unique reference that identifies the account and it is contained in the embed code inside the dashboard. This code needs to be installed on the website where the bot will be used. It can be added either in the or right before the closing tag of the website's HTML.

Please note that the exact steps may vary slightly depending on updates to the Continual.ly platform. Always refer to the official Continual.ly website or their help center for the most accurate and up-to-date information.

Continually Return Policy?

To have an account deleted or removed entirely from the Continual.ly system, contact the Continual.ly support team at their official email address. Please keep in mind that once the account removal is done, it won't be possible to restore the deleted account.